Refunds or Exchanges
We only replace items if they are defective or damaged. You must contact us within 5 business days of receiving your shipment. Please take a photo of the defective item and email us the picture at firstname.lastname@example.org. Send your item to: Jema & Co., PO Box 4391, Queensbury, NY 12804
Please note: Depending on where you live, the time it may take for your exchanged item(s) to reach you, may vary.